How do I cancel my Green Dot card and get a refund?

How do I get my money back from Green Dot?

If you want to claim a Green Dot refund for any losses, you should call the Green Dot customer service at (866) 795-7597. In case you see an error regarding your Green Dot card, you can also call the number written on the back of your card.

Can you cancel a Green Dot account?

To cancel your green dot card, you will have to clear your previous payments first. … Then go to security on the green dot portal under ‘Close Card’ to cancel your account. 2. You can call the customer service at 866-795-7597 and get the necessary information to help you through the process.

How do I cancel a Green Dot card?

To cancel a send money transaction on GreenDot.com, go to your Transaction History, click “Cancel”, then confirm the cancelation. If the wrong recipient has already claimed the money, unfortunately the transaction can no longer be canceled and you should attempt to work with that individual to retrieve the funds.

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How long does it take to get a refund from Green Dot?

Refund checks typically take 7-14 days to arrive after we complete the review of your claim. In some cases, Green Dot may require additional identity verification to process your refund, and this will delay mailing of your check.

How do I contact Green Dot?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com. For general information about prepaid accounts, visit cpfb.gov/prepaid.

Can you cancel a prepaid Visa card?

Drain Your Balance at an ATM

The simplest way to cancel or close your prepaid debit card from Netspend is to withdraw all your funds from the account. … A full list of Netspend’s fees are available online for Visa debit and MasterCard debit cards.

How do I transfer money from my Greendot card to my bank account?

How to transfer money from Green Dot Card to a bank account

  1. Log into your Green Dot card account online.
  2. Navigate to Add money or transfer money.
  3. Select transfer money.
  4. Add the bank details where you want to send the money.
  5. Follow the other instructions.

Does Green Dot affect your credit?

Green Dot credit cards carry relatively low interest rates compared with competing secured credit cards, and unlike with most other issuers, applying for one won’t impact your credit. (Green Dot doesn’t do a hard pull on your credit report.)

Why does my green dot card have a negative balance?

If you have no money on your Card or a balance less than the amount of the Monthly Charge, your Card balance will be taken negative when we assess the Monthly Charge. … While you have a negative balance on your Card, your Card is still open and available for use after you reload it.

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How do I cancel a pending green dot payment?

To cancel a transaction on the Green Dot app, go to the “Pay” tab. Click Send Money, then Past Payments. You’ll now see pending transactions. Select which one you’d like to cancel.

How do I talk to a live person at account now?

If you feel that you received the offer in error and would like to speak with an AccountNow representative, please call AccountNow Customer Service at 800-708-7166.

Why did I get a Green Dot card in the mail 2020?

A Green Dot Card is a re-loadable debit card. Police warn these unsolicited cards are “very real.” According to police, someone had to supply your name, address and Social Security Number in order to obtain this “permanent” card, and thereby committed an identity theft.